Privacy Policy

We periodically update this policy, so we advise you to review it frequently.

Information Collection

The types of information we may collect and process include:

• Details you input on our website forms.
• Information you provide willingly, such as when you request further details or make a purchase.
• Communications with us through various channels, like phone, email, or social media platforms.
• This could encompass your name, email address, phone number, billing and/or shipping address, and product choices.
• Records of your site transactions and order fulfilments.
• Data on your site visits, including traffic, location data, and other communication data for our own analytics or billing, and the resources you engage with.

We do not retain payment card details. All card transactions are securely processed through SagePay using a redirect model.

Green and Taylor adheres to PCI DSS (Payment Card Industry Data Security Standard) standards.

IP Addresses

We might collect data about your device, such as IP address, operating system, and browser type, for system management. This is aggregate data that provides insights into user browsing habits and patterns without identifying individuals.

Cookies

Our site employs cookies to differentiate you from other users, enhancing your browsing experience and allowing us to optimize our site. Our Cookie Policy provides detailed information on our cookie usage and purposes.

Storing Personal Data

We retain Personal Data only as necessary for the collected purposes and to fulfill legal and contractual obligations. Upon expiration of the retention period, Personal Data is securely deleted or anonymized, such as by aggregation for non-identifiable statistical analysis and business planning.

Transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent to us electronically. Sending such information is at your own risk.

Using Your Information

The ways we might use your information include:

• Optimizing site content for user and device compatibility.
• Providing requested information, products, or services.
• Fulfilling contractual obligations between you and us.
• Facilitating interactive service features at your discretion.
• Communicating service changes.

We may also send you information on our goods and services if you have opted in for such communications. We ensure your information is not shared, sold, or rented to third parties for marketing purposes, and you can unsubscribe from our communications at any time.

Information Disclosure

We may share your Personal Data with trusted third parties for service provision on our behalf, under strict conditions to prevent use of your data for unauthorized purposes. These include:

• IT support for our website and business infrastructure.
• Delivery services integral to our operations.
• Marketing communication management, e.g., Mailchimp.
• Analytics services like Google Analytics, based on cookie consent, provide anonymized tracking data. Refer to our Cookie Policy for details.

We might also share data with social media platforms for managing interactions.

In cases of business transfers or legal requirements, we may disclose your personal information in accordance with legal obligations or to protect our or others' rights.

Please review third-party Privacy Policies for their data handling practices.

Your Rights

You have statutory rights regarding your Personal Data, including access, correction, deletion, processing restriction, objection, portability, and consent withdrawal, under certain conditions. We may limit Personal Data disclosure if it adversely affects others' rights and freedoms.